In any professional occupation, the level of quality of services on offer among individual providers can vary greatly. The bookkeeping profession is no different. Here is a checklist to help you ascertain how your bookkeeper rates:
- Does your online bookkeeper listen to your needs?
It doesn’t matter if your bookkeeper knows everything there is to know about every piece of bookkeeping software ever invented, if they don’t listen to what’s important to you and your business then you need to ask yourself if you’ve employed the services of the right bookkeeper.
- Does your bookkeeper do what they say they are going to do?
Is your bookkeeper true to their word? For example, if they say they are going to call or email you by a certain date, do they follow through? Or do you feel forgotten about and not important enough to be kept in the loop?